Introduction

This Privacy Policy explains how Bennetts BBQ collects, uses, stores, and protects your personal information when you visit our website, interact with our online services, or engage with our brand in any way. By using our site, you agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, you should discontinue use of the website.

Information We Collect

Information You Provide Voluntarily

We may collect personal information that you choose to share with us, including but not limited to:

• Name
• Account login details
• Order and purchase information
• Preference or feedback submissions

This information is generally provided when you place an order, create an account, participate in promotions, or contact us through online forms.

Information Collected Automatically

When you browse our website, certain information is collected automatically to help us understand how visitors use our services and to improve the user experience. This may include:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referring website or source

This data is typically collected using cookies, log files, and similar tracking technologies.

Use of Cookies and Tracking Technologies

Cookies are small data files stored on your device when you visit our website. They help us remember your preferences, understand user behavior, and enhance site performance.

Types of Cookies We Use

• Essential cookies: Required for core site functionality, such as navigation and secure access to certain features.
• Performance and analytics cookies: Help us understand how visitors interact with the site so we can improve content and usability.
• Preference cookies: Remember your settings and choices to offer a more personalized experience.
• Marketing cookies: May be used to deliver more relevant content or measure the effectiveness of campaigns.

Managing Cookies

You can manage cookie settings through your browser controls. Most browsers allow you to block or delete cookies, but some website features may not function properly if cookies are disabled.

How We Use Your Information

We use the information we collect for purposes such as:

• Providing, operating, and maintaining our website and services
• Processing and managing orders or transactions
• Improving the functionality, performance, and security of our site
• Responding to your inquiries, requests, or feedback
• Customizing your experience based on your preferences
• Conducting analytics and research to better understand our audience
• Supporting legal, regulatory, or compliance obligations

Sharing of Information

We do not sell your personal information. We may, however, share information with carefully selected third parties under limited circumstances, including:

• Service providers: Third-party companies that help us operate our website, process payments, analyze data, or provide customer support.
• Legal and compliance purposes: When required by law or in response to valid legal processes, or to protect our rights, safety, or property.
• Business transfers: In connection with a merger, acquisition, restructuring, or sale of some or all of our assets, where permitted by law.

Any third parties who receive personal information are expected to handle it in accordance with applicable privacy laws and to use it only for the specific services they are providing on our behalf.

Data Security

We implement reasonable physical, technical, and administrative safeguards to help protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to maintain secure systems and practices, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the nature of the data and our legal or operational obligations.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which can include:

• Accessing the personal data we hold about you
• Requesting corrections or updates to your information
• Requesting deletion of your information where applicable
• Objecting to or restricting certain types of data processing
• Withdrawing consent where processing is based on consent

You can also choose to manage cookies through your browser settings and opt out of certain analytics or marketing tools via their respective platforms, where such options are available.

Third-Party Websites and Services

Our website may contain references to third-party services or content. These third parties have their own privacy practices, and we are not responsible for their policies or actions. We encourage you to review the privacy statements of any external services you choose to interact with.

Children's Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children in this age group. If we become aware that we have collected such information, we will take steps to delete it in accordance with applicable laws.

International Visitors

If you access our website from outside the country where our primary operations are based, be aware that your information may be transferred to, stored in, or processed in a jurisdiction with different data protection laws than your own. By using our website, you consent to the transfer of your information as described in this Privacy Policy.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the features of our website. When we make changes, we will revise the date at the top of the policy and, where appropriate, provide additional notice. Your continued use of the website after any modifications signifies your acceptance of the updated terms.